Nice!

[kitanzi]

If you had a paid account at the time of the outage this weekend, apparently you are eligible for a free two week extention on your account. I call that nice customer service.

http://www.livejournal.com/misc/claim-2005-01.bml

(And I wasn't even home this weekend, didn't even know about it until everything was back up! Wheeeee!)

Comments

Re: lPS

[annonynous.livejournal.com]

Explained and apologized for via e-mail.

Ann O(ops).

Re: lPS

[kitanzi.livejournal.com]

No apologies needed, it just confused me!

Re: lPS

[kitanzi.livejournal.com]

Um, if you sent email I didn't get it....

Re: lPS

[annonynous.livejournal.com]

I just did a Resend, but to your regular e-mail address. The first went to the Kitanzi - LJ Comment address. Or maybe not! :(

Ann O.

Re: lPS

[kitanzi.livejournal.com]

How very odd - I didn't get it. I did get the one to the regular address. Wonder why that happened.

Re: lPS

[autographedcat.livejournal.com]

If you reply to the email that LJ sends you to notify you of a comment, it gets sent back to lj-notify@livejournal.com, rather than your e-mail address (since that's the address that originated the e-mail).

It would be a useful feature.for LJ to put a reply-to field in that email with the e-mail address the user has registered with LJ, if any. But they have not done so.

Re: lPS

[annonynous.livejournal.com]

I can see that - privacy concerns with giving out one's real world
e-mail address, maybe.

I didn't know one had a choice about providing one's e-mail address
to LJ. But then, my account was set up for me. :)

Ann O.