Just for the record...

[kitanzi]

If you are calling customer service, please remember...
I am not your sweetheart, darling, honey, or dear.
"The fax got lost in the mail" does not make any fucking SENSE.
If I ask you for your customer number, and tell you it needs three numbers, two letters, and two to five more numbers, do NOT say "XTP59. Is that right?"
Asking a question and talking over the answer isn't going to get you anything helpful.
Being a snarky bitch when you don't like the answer to your question, and accusing me of lying just because you don't want to believe me, will not incline me to go out of my way to help you.
In fact, it will get you as unhelpful an answer as possible - and when you eventually find out I answered the question you asked, instead of telling you what you actually needed to know, I hope you choke on it.
Telling me obvious and blatant lies won't do your cause much good either. Neither will being a dithering twit and asking me the same question that I just answered four times.
And while I'm at it, what the hell is the reasoning behind airconditioning a callcenter in winter to the point where half the employees are wearing their coats, and I just wish I had gloves I could type in?!?

Ok, end of work vent. Unless I think of more to add later..

Comments

[browngirl.livejournal.com]

I shall send the troll, gently carrying a hobbit for you to hug, and then to eat those obnoxious customers.

*hug*

A.

Re:

[kitanzi.livejournal.com]

ROTFL Oh, thank you, dear - I really needed that laugh. *hug* You're a better hugger than the hobbit, though! (ACat points out it might be better to have the hobbit eat the customers rather than the troll - "We only had one - what about SECOND breakfast?" *G*)