Toooo damn funny!
Mar. 24th, 2004 09:59 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
kitanziI've highly recommended Queen of Wands before, and I will again. Given my jobs (past and present, customer service and product support) I've been howling at the last two strips.
March 22: http://www.queenofwands.net/d/20040322.html
March 24: http://www.queenofwands.net/d/20040324.html as of tomorrow, http://www.queenofwands.net/ today.
I have never had anyone be quite so bad as either of those, but I did have a man accuse me of making his kids go to bed hungry once because his credit was too bad to get a credit card. I've also had people say they wanted to go directly to the "real" tech department, though I was new enough at the time that it wasnt entirely unreasonable for them to expect they'd wind up there anyhow. Anyhow, VERY funny!
March 22: http://www.queenofwands.net/d/20040322.html
March 24: http://www.queenofwands.net/d/20040324.html as of tomorrow, http://www.queenofwands.net/ today.
I have never had anyone be quite so bad as either of those, but I did have a man accuse me of making his kids go to bed hungry once because his credit was too bad to get a credit card. I've also had people say they wanted to go directly to the "real" tech department, though I was new enough at the time that it wasnt entirely unreasonable for them to expect they'd wind up there anyhow. Anyhow, VERY funny!
I'm not Bill Gates, I'm tech support...
Date: 2004-03-25 11:29 am (UTC)I have Unix guru tech support war stories, if anybody wants to hear 'em sometime... Oh do I have stories.
Only one thing that the cartoons leave out ... in a lot of organizations, you are rated on how many calls per hour you handle. So taking the kind of time that the 3/22 call in particular, implies, is quite frowned upon.
My hat is off to the intrepid souls who work tech support, and even more so to those who do it and enjoy it. But I wouldn't want to go back there, not for love nor money, no THANK you!