kitanzi: (weird)
[personal profile] kitanzi
I've highly recommended Queen of Wands before, and I will again. Given my jobs (past and present, customer service and product support) I've been howling at the last two strips.

March 22: http://www.queenofwands.net/d/20040322.html
March 24: http://www.queenofwands.net/d/20040324.html as of tomorrow, http://www.queenofwands.net/ today.

I have never had anyone be quite so bad as either of those, but I did have a man accuse me of making his kids go to bed hungry once because his credit was too bad to get a credit card. I've also had people say they wanted to go directly to the "real" tech department, though I was new enough at the time that it wasnt entirely unreasonable for them to expect they'd wind up there anyhow. Anyhow, VERY funny!

Date: 2004-03-24 11:16 pm (UTC)
From: [identity profile] maedbh7.livejournal.com
I have those callers myself some days :) Remind me to tell you some RAL stories sometime - we were encouraged to be *honest* with the callers. Never encourage your phone staff to be honest; phone staff are -brutal- when given free reign to be honest. *hugs* -H...

Date: 2004-03-25 04:04 am (UTC)
From: [identity profile] kitanzi.livejournal.com
Yes, you mentioned those - I'd love to hear some of the stories!

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